Approach

At OPAL, we highly value our customers  support requirements after implementation. Understanding the complexity of their businesses and critical IT systems, we offer a wide variety of support plans rightly designed to meet:

  • Customer needs
  • Support requirements
  • Business continuity goals in terms of RPO (Recovery Point Objective) and RTO (Recovery Time Objective)

    Our customers benefit from:
  • Seasoned project management teams
  • Certified and experienced teams of engineers
  • Proven OPAL project management methodology, ensuring quality project completion, on time.
Sales and Marketing Strategy

              When it comes to sourcing, managing or maintaining mission critical IT equipment and infrastructure, you need a partner with:

  • Extensive experience in implementing large projects
  • Efficient operational framework
  • Large  sales and support network
  • Expertise to recommend better solutions for your business
              With a high degree of focus on ensuring operational excellence and organizational performance, OPAL unit is your partner for managing sophisticated IT infrastructure and technology resources. We strive to bring the best out of your businesses, with strategically positioned technology resources and infrastructure that can maximize your operational productivity and ensure continuous development.

              We are backed by alliances with a network of leading global hardware and software manufacturers.

              Our solutions' capabilities are supported by our powerful services and support organization. OPAL understands that implementing IT solution the right way is key to any IT project’s success; and successful projects demand thorough understanding of the customer environment, its readiness, organizational culture and business objectives. IT is more than implementing complex technology - it involves leveraging technology based on core business standards and objectives, a methodology that separates OPAL from its competitors.
          
    OPAL implements innovative technologies specifically designed for your organization and ensures its continued success throughout:

  • Customized plans
  • Friendly interactions to identify key requirements
  • Intuitive post-implementation support.